How to Spot Fake The Ordinary Products in Pakistan
The Ordinary is one of the most copied skincare brands in Pakistan. Its plain white boxes and simple bottles are easy to imitate, and the brand is popular enough that fake bottles turn up on social media pages, marketplaces and even in some shops. A fake serum is not just a waste of money. You have no idea what is inside the bottle, how strong it is, or whether it has been stored properly, and that is a real risk when you are putting acids or retinoids on your face.
The good news is that most fakes can be spotted in a few minutes if you know where to look. This guide walks you through the checks we use ourselves, from the price on the listing to the liquid inside the bottle.
Start With the Price
The first warning sign usually shows up before the parcel arrives. Original The Ordinary products are imported, and import duty, shipping and currency rates all add to the cost. If a seller is offering Niacinamide 10% + Zinc 1% or Hyaluronic Acid 2% + B5 for a few hundred rupees, or selling “three for the price of one” deals all year round, ask yourself how that is possible.
Discounts and sales are normal. A price that is far below every other trusted seller is not. As a rough guide, single The Ordinary serums from genuine sellers in Pakistan usually cost somewhere between Rs 2,300 and Rs 5,000. You can compare current prices on our serums page.
Check the Outer Box
Genuine The Ordinary boxes are clean and minimal, and the printing is sharp. Hold the box under good light and look at these points:
- The logo. “The Ordinary.” is printed with a full stop at the end. On copies the logo is sometimes too bold, too thin, or slightly off-centre.
- Two languages. The brand is Canadian, so the box text appears in both English and French. Look for the line “Clinical Formulations with Integrity.” together with its French version.
- Print quality. Small text should be crisp and easy to read, not blurry, smudged or faded. Spelling mistakes are a strong sign of a fake.
- Company details. The box should show the manufacturer’s details and the country of origin. Missing details, or a box with almost no text at all, is a red flag.
- Condition. The box should be firm and properly closed. Torn flaps, extra glue or a box that has clearly been opened and closed again are worth questioning.
Look for the Batch Code and Expiry
This is one of the most useful checks. Original products have a batch (lot) code printed on the box, and a code on the bottle as well. Many products also show an expiry date or a small open-jar symbol with a number such as “12M”, which tells you how many months the product lasts after opening.
Things to watch for:
- No batch code anywhere on the box or bottle.
- A code that looks like it was handwritten or stamped on badly.
- A batch code on the box that does not match the one on the bottle.
- A sticker covering the area where the code should be.
If the codes are missing or do not match, do not use the product.
Compare the Bottle and Label
Most The Ordinary serums come in glass dropper bottles with a white label. The label wraps neatly around the bottle and the text matches the box: same product name, same percentage, same English and French text.
- The label should be straight and well stuck down, without bubbles or peeling edges.
- The product name and strength on the label must match the box exactly. A “Niacinamide 10%” box with a bottle that says something different is a clear problem.
- The dropper should fit tightly and the bottle should not leak in the box.
- Look at the colour of the glass and cap. Fake bottles are often a slightly different shade or feel lighter and cheaper.
If you have bought the same product before from a seller you trust, put the two side by side. Differences in font, spacing, label size or bottle shape are easy to see when you compare them directly.
Check the Product Itself
Before you put anything on your face, look at the liquid in a clear spoon or on the back of your hand.
- Texture. Each formula has its own feel. Hyaluronic Acid 2% + B5 is light and slightly gel-like, while Niacinamide 10% + Zinc 1% is a little thicker. If a serum is watery when it should not be, or thick and sticky when it should be light, be careful.
- Colour. Most serums are clear or very lightly tinted. Some products, such as the AHA 30% + BHA 2% Peeling Solution, are naturally a deep red. A product that looks very different from the official photos is a warning sign.
- Smell. The Ordinary does not add fragrance to most of its formulas. A strong perfume, a sour smell or a chemical smell that you did not expect is a reason to stop.
- Separation. Lumps, floating bits or layers that do not mix back together suggest the product is fake, old or badly stored.
If your skin starts burning, stinging badly or breaking out right after using a new bottle of a product you have used before without problems, stop using it.
Be Careful With Where You Buy
Many fake products are sold through social media pages and marketplace listings that disappear after a few weeks. Before you order, it helps to check a few basic things about the seller:
- Do they have a real website, phone number and address?
- Can you see real customer reviews over a long period, not just a few comments on one post?
- Do they offer cash on delivery, so you can see the parcel before paying?
- Do they have a clear return policy if something arrives damaged or wrong?
- Do they use their own product photos, or only images copied from other websites?
A seller who avoids these questions, or who refuses to share batch details, is not worth the risk.
What to Do If You Think You Bought a Fake
- Stop using the product straight away.
- Take clear photos of the box, the bottle, the batch code and the product inside.
- Contact the seller with the photos and ask for a refund or replacement.
- If your skin has reacted, wash the area with a gentle cleanser and plain water, and see a dermatologist if the redness, burning or swelling does not settle.
- Leave an honest review so other buyers know what happened.
How We Handle Authenticity at OrdinaryPakistan.com.pk
We sell original, imported The Ordinary products, and you can use every check in this guide on the products you receive from us. You can pay by cash on delivery anywhere in Pakistan, unopened items can be returned within 7 days, and if a product arrives damaged, we replace it.
If you are not sure which products suit your skin, our free regimen builder will suggest a simple morning and evening routine. You can also browse our bestsellers or message us on WhatsApp at 0336-4987076 with any question about a product.
Frequently Asked Questions
Is The Ordinary sold officially in Pakistan?
The Ordinary is made by DECIEM in Canada. In Pakistan it is sold through independent resellers who import the products. That is why it is important to buy from a seller you can trust and to check the packaging yourself.
Can a fake The Ordinary serum damage my skin?
It can. A fake product may contain the wrong strength of an active ingredient, poor quality ingredients, or bacteria from unclean production. This can lead to irritation, breakouts or burns, especially with acids and retinoids.
Where is the batch code on The Ordinary products?
Look on the bottom or side of the box, and on the bottle or label. The code on the box and the bottle should match.
Why are some sellers so much cheaper?
Prices do vary between sellers, but very low prices are often a sign that a product is fake, expired, or has been stored badly. Compare prices with a few trusted sellers before you buy.
OrdinaryPakistan.com.pk is an independent reseller of original imported skincare products. We are not affiliated with, endorsed by, or a subsidiary of DECIEM Beauty Group Inc. or The Ordinary.
